Managed IT FAQs

Managed IT services let you outsource specific IT operations to a specialized service provider, commonly known as a managed service provider or an MSP. Managed IT service specifics vary from vendor to vendor, but our Intelligent Networks® plan covers network monitoring, management, and problem resolution for your network and IT systems.

Companies of all sizes in all industries face the same issue — growing technology needs. To support an increasingly complex IT environment, it’s important to partner with a company that employs experts to help you stay up and running, protected, and profitable.

For small to mid-sized companies, a managed IT service provider will often act as the outsource IT staff or supplement a small in-house team. Larger companies and enterprises often work with managed IT service providers to help fill in gaps, complete projects, perform migrations, or augment an in-house IT staff.

Managed IT services help you prevent costly downtime by proactively monitoring your network for issues and resolving them. Since your network is remotely monitored, your risk of viruses, breaches, and downtime dramatically decreases.

We currently have two office locations, the corporate office in Tyrone, Georgia, as well as another office location in Atlanta, Georgia. These two locations allow us to better serve the Metro Atlanta area, which includes but is not limited to Cobb, Clayton, Dekalb, Henry, Fulton, Gwinnett, Fayette, Coweta, Spalding, and Forsyth counties.